Consultations

Thank you for your enquiry concerning an Animal Behaviour Consultation. We are pleased that you have contacted us and we are sure that we can help you.

We expect a great deal from our pets. Sometimes they don’t conform to all our expectations and problems can arise from their behaviour. When this happens, we have to make a choice; either live with the situation, part with the pet or adapt the behaviour. Unacceptable behaviour manifests itself in many different ways.

Most problems can be modified or cured with the correct methods using systems of rewards. Our aim is to help you to have a well-behaved pet, acceptable to your family.

The practice has been established for over seventeen years. Consultations will be with Erica Peachey or Carri Westgarth, Full Members of the Association of Pet Behaviour Counsellors.

The first step is to obtain a written referral from your own veterinary surgeon. This is to ensure that there is no medical problem causing or contributing to the behaviour. The referral can be in the form of a letter or on the referral slip (click here to download). Please note that the referral must include the signature of the referring veterinary surgeon.

If you are requiring a consultation for a dog, the next step is to complete our history questionnaire (click here to download) so that we have detailed information about your pet, the household, and the history of the problem.

We can visit you in your own home. A consultation would normally take up to two hours. As well as meeting your pet, we like to see all members of the family, and any other pets who could be influencing the situation. A full history will be taken and a programme discussed which you will be asked to follow. You will be asked to keep in close contact, afterwards, on the phone and/or by letter. We then discuss progress and discuss the next stage. You are asked to phone or email as often as you like, there is no further charge for this. If another visit will be helpful, this is at a much reduced cost. For many problems involving aggression, further visits will be required.

Telephone Consultations


In some cases, telephone consultations are possible. However, some problems are not suitable for a telephone consultation - these would include any problems involving any kinds of aggression as in such cases, it is essential to see the dog or cat.

Fees

The initial fee covers the consultation, a report, a copy of which is sent to the referring veterinary surgeon, and the follow up support which is required over the telephone.

Where a follow up consultation is required, this is available at much less cost. Normally, the fee would be £45 plus travel.

Most major Veterinary Insurance policies will cover fees as we work solely on veterinary referral. Check with your own policy.

Once you have a signed referral, please contact either Erica (0151 625 2568) or Carri (07964 136703), depending on your location, to arrange a consultation.

We hope that this is of help to you and we look forward to hearing from you.